Testimonials

Nothing speaks louder than our testimonials.

We are very proud of them, and we have gained our five star rating over many years.

Moorgate have more five star reviews than any other similar provider ( many more in fact )

Many of our reviews mention our Specialists by name, for the excellent results they have achieved for the patient and the care they provided.

Others mention our staff, our Patient Co-ordinators for their support of the patient through the journey and for the knowledge they have about the procedures that we offer.

For others the reason they left a five-star review was the team members who arranged their procedure , or who those looked after them and supported them after the procedure.

Trustpilot is the most recognised review platform of them all, and its here where our five-star rating is. Just compare our reviews to similar providers with very few, or even poor feedback from their patients, and see why Moorgate is the choice for those looking for excellent care and superb results.

You can see our Trustpilot reviews by clicking the Moorgate Trustpilot link below 

Moorgate Trustpilot

We also have our own in-house review system, based on direct feedback from patients, requested by us. Take a look at what our patients are telling us , below

  Moorgate review system        

These reviews are different to the trustpilot reviews, and they are sent in by patients after receiving a treatment or surgery. Our patients are automatically sent a feedback form and we ask them for their scores on service, quality and procedure outcomes. This includes both surgical and nonsurgical procedures and consultations.

We started this internal review system in November 2024.

The scoring system is based on 1 to 5, with 1 being a poor standard and 5 being an exceptional standard.

11/11/24. R.B. 5/5   

My experience was absolutely brilliant. Everyone took great care of me. I thank you all, each and every one who took care of me. Thank you.

14/11/24. E.C. 5/5

All the staff were so friendly and I felt so comfortable. Really pleased with the outcome and would definitely choose Moorgate again.

14/11/24.  R. 5/5  

I recently visited Moorgate Andrology, and I’m extremely satisfied with my experience so far. From the beginning, the team provided comprehensive information, ensuring I fully understood the procedure and what to expect. I was also pleasantly surprised when they saw me earlier than my scheduled appointment time, which was a nice touch. The staff were professional and friendly, instantly putting me at ease. As for the results, they’ve been great so far. However, I did experience quite a bit of swelling and bruising, which has made the initial appearance of the procedure look a bit strange. But, as they explained, this is completely normal and part of the healing process. I would definitely recommend trusting the process, as the swelling and bruising are expected to subside, revealing the final results. I’m excited to see the outcome once everything has fully healed, but so far, I’m very happy with the progress.

14/11/24. I.F. 5/5

Very welcoming, was a pleasure to meet them both, it was really well explained and a straightforward procedure, i most certainly will be back, thank you again

14/11/24. Y.S.  5/5

I have often thought about having a procedure to enhance my penis as I have always been very self-conscious about my 'package'. I finally plucked up the courage to do something about it and after doing months of research, I finally settled on Moorgate. This has been one of the best decisions I have ever made. I am only day one after having my penis fillers, but already the results are incredible and I can't wait to show off what I now have to my partner. Moorgate have been brilliant; from the first initial contact right through to the procedure, they are there every step of the way. David Mills is brilliant and one of a kind. He is very informative and always there when you need him. You really feel looked after. Dr. Gerasimos Fragkoulis, who administered the fillers, was also brilliant. His bedside manner is second to none; I was really nervous going in, but within 30 seconds I was calm and ready for the procedure. Dr. Fragkoulis delivered the procedure with care and precision and explained everything I would need to do post-procedure over the next few weeks. I was in and out within 30 minutes. Amazing. If you are thinking about having this procedure, stop thinking and get it booked.

14/11/24. HT. 5/5

This is my second treatment visit. I am always welcomed with a friendly greeting and very relaxed surroundings in Preston. Both Gerasimos and David are very approachable, friendly and professional and always make me feel at ease. I’m so far very pleased with the results following my first treatment and hoping this second treatment will produce even better results. Due to the nature of my condition being treated, it has for quite some time now affected my confidence in a big way and certainly had a massive impact on being intimate with anyone which I have avoided for a long time due to the fear of having to explain things along with my low self esteem. What Gerasimos has done is amazing so far and I’m ever so grateful. All being well, this second treatment will improve appearance of the condition so I will no longer feel so conscious and worried about it and will be able to feel comfortable with getting on with my life. Highly recommend Moorgate.

14/11/24. MT. 5/5 

My planned appointment went smoothly, any questions I had were answered by Mr Fragkoulis and David Mills. Very pleased with the results, no pain and no bruising just redness at the area the needle was used

14/11/24 O.F.  5/5 

Nueramis 20ml. I was skeptical and nervous, but the guys them made me feel at ease and comfortables. Great service highly recommended. Thanks guys