Dedicated Helpline

At Moorgate Andrology, our patients are our top priority. That’s why we offer a dedicated helpline from the very start of your journey. We’re here to provide you with comprehensive information from your initial enquiry, helping you make an informed decision about your procedure and building your confidence in us.

Each patient journey is built on a foundation of trust, involving our entire team, from our Patient Booking Advisors to our expert Surgeons, Practitioners, and Nurses.

We are proud to work with some of the best professionals in the industry, ensuring the highest standards of care and expertise throughout your experience.

Patient Booking Advisors

Our Patient Booking Advisors are available Monday to Friday. They are the first port of call and speak to patients upon their initial enquiry. If you are still wondering whether a procedure is for you, then our dedicated helpline is the best place to discuss your different options, and they can advise which route is best suited.

Patient Coordinators

Our  Patient Coordinators work alongside our physicians and play a leading role in a patient’s journey. Upon your consultation, each person is assigned to the coordinator who then becomes their first port of call after the initial meeting. They are available Monday to Friday for patients seeking additional peace of mind in the early stages.

Patient Care

We aim to provide exceptional care; our team are on hand for any questions you may have in between appointments. Our patient care department has two dedicated teams to provide excellent planning and care services before and after your surgery. Our dedicated helpline is are available Monday to Friday for any questions you have along the way offering continual guidance and support.