Our dedicated urology helpline is available to you right from the start. At Moorgate our patients are our priority, which is why we’re on hand to provide you with comprehensive information from the initial enquiry, helping to make an informed decision about moving forward with a procedure and gaining confidence in us. Each patient journey involves a relationship of trust, from our Patient Booking Advisors through to our Surgeons, Practitioners and Nurses. We work with some of the best in the industry.
Patient Booking Advisors
Our Patient Booking Advisors are available Monday to Friday. They are the first port of call and speak to patients upon their initial enquiry. If you are still wondering whether a procedure is for you, then our dedicated helpline is the best place to discuss your different options, and they can advise which route is best suited.
Patient Coordinators
Our male Patient Coordinators work alongside our physicians and play a leading role in a patient’s journey. Upon your consultation, each person is assigned to the coordinator who then becomes their first port of call after the initial meeting. They are available seven days a week for patients seeking an additional peace of mind in the early stages.
Patient Care
We aim to provide exceptional care; our team are on hand for any questions you may have in between appointments. Our patient care department that has two dedicated teams to provide excellent planning and care services before and after your surgery. Our dedicated helpline is are available Monday to Friday for any questions you have along the way offering continual guidance and support.
