Confidentiality

Confidentiality and Trust at Moorgate Andrology

At Moorgate Andrology, we understand that seeking treatment for intimate health concerns requires more than just clinical expertise.

It requires complete trust.

That’s why confidentiality is at the heart of everything we do, from your initial enquiry to your final follow-up.

Discreet from Start to Finish

We treat every patient interaction with the highest level of privacy. Whether you're requesting information, attending a consultation, or undergoing a procedure, your personal details and medical information are handled with absolute discretion. We never share your data with third parties without your explicit consent.

A Relationship Built on Integrity

Our patients place a great deal of trust in us and we honour that trust by being honest, respectful, and supportive at every stage. We believe in transparent communication, informed decision-making, and offering guidance that prioritises your wellbeing over any sales pitch.

Surgeon Confidentiality

All Moorgate surgeons and medical staff are bound by strict codes of professional conduct and medical confidentiality. Our GMC-registered professionals are ethically and legally obligated to protect patient privacy at all times – just as they would in any NHS or private hospital setting.

This level of discretion and accountability simply is not guaranteed with unauthorised providers, especially those operating from non-clinical or home-based environments. These providers often lack medical training, insurance, and regulatory oversight, putting both your safety and privacy at risk.

Choosing an established provider in Moorgate Andrology ensures your treatment is handled with the highest standards of professionalism, care, and confidentiality, by leading Urology Specialists

Our Promise to You

• Your personal details and treatment history remain private
• All staff, from admin to surgeons, are trained in utmost confidentiality
• We offer discreet clinic locations and secure communication channels
• No details are ever shared with family, friends, employers, or marketing databases unless authorised by you

At Moorgate, we don’t just protect your confidentiality, we make it a core part of the care you receive.