Integrity and trust are incredibly important parts of the Moorgate journey.
We know at Moorgate that this is a big step for you to take. Having surgery of any sort is always a daunting prospect, and you will want to be reassured that you are in the best hands. Integrity and trust are a fundamental part of our relationship with you as a patient.
Saying we have integrity and trust is one thing, proving it is another. However, here are some examples of the initiatives we take to try, and be the best at what we do:
- All matters between you and us are completely confidential. If the Urologist needs to discuss aspects of your case with any other medical professionals such as your GP or Specialist, we will always seek your permission first. Most men don’t tell anyone that they are having surgery and we are happy to respect your wishes wherever we can.
- We will do our very best to deliver a quality service. This means that we will try and build a solid relationship with you and keep the channels of communication open at all times. This communication channel is up to you, email, phone or post, we will respect your communication preferences.
- We work with some of Europe’s leading Andrology and Urology Specialists. They want you to have every confidence in them, and you can trust them to be open and honest about all aspects of your case.